Testimonials

"From our first meeting with our agent, we found him to be straightforward and a creative problem solver. Without comparable, local prices to evaluate our older, well preserved home, he was able to arrive at an asking price that reflected both our own value of the property and the value we could expect from others. Nearly 100% of those who viewd our property found the price to reflect its value. In the end, we sold for a price that pleased both us and our buyers. Our agent was knowledgeable and responsive, commanding every step of our selling process with seeming ease and a depth of knowledge about real estate, especially local real estate. Intiially a stranger to us, our agent is now considered by us to be a friend."
Bill and Bonnie C.


"Hey Fred! Thanks for the message and the well wishes! We love the house and are still working on getting settled in. The kids and the dogs love the yard and country! We appreciate all they you did for us by selling our house and finding our family a forever home! It was really a pleasure working with you and hope to stay in touch "
Sincerely,Sarah and Jerry P


"We've known Great Lakes for over 20 years and have purchased and sold all our Real Estate with them. Their agents are consummate professionals that truly know the entire realm of the Real Estate industry. You will not find a more honest, fair dealing brokers anywhere. I would highly recommend them to anyone that's either buying or selling their home."
Dave and Julie M.


"Extremely satisfied with Great Lakes representation when I bought my house ten years ago. When I sold the same house last year I made sure to use them again. I can't recommend them enough."
Mike and Melissa W.


"Great Lakes is a great company. They are extremely professional and very knowledgeable about the area and real estate. Our agent kept us updated on how the negotiations were going during the sale of our home. Also, our agent, on short notice, took me to see several properties for a potential second home. When we are ready to purchase the second home we will be calling Great Lakes Real Estate. I would highly recommend them!"
Bill and Deb M.


"I have had the pleasure of working with Great Lakes Real Estate through three real estate transactions. Our agent has a way of treating his clients like family which was a huge plus in a very nerve racking time for us. His knowledge of the real estate world and professionalism allowed us to relax and know that we would achieve our goals. His honesty and high standard of service make him a stand alone agent in the real estate business. I highly recommend a Great Lakes Agent as your next agent."
Lisa and Mike J.


"My agent was very knowledgeable, extremely responsive & helpful during the process."
B. Reynolds


"Jodi is extremely accommodating, and very knowledgeable. We were very picky clients (probably annoying) and she patiently showed us as many houses as we asked her to show. She was great at matching our needs with houses on the market, and through her network even showed homes not yet listed. Always prompt with communications, and on time to showings, she was a valuable asset to our house searching efforts. When you hire Jodi you are putting your home search in competent hands!"


"Jodi was AMAZING! I was a first-time homebuyer and had a very specific wish list. Jodi was extremely patient with me and found me the perfect home. She was easily accessible and provided honest feedback and advice at every step of the process. I would HIGHLY recommend her to anyone who is looking for a hard working, honest real estate agent. She exceeded my expectations and I plan to use her for all of my future real estate needs. Thank you so much for everything Jodi!"
Amy and John F.


"I would highly recommend Dian for your real estate needs. She worked with me to find the perfect home. She was extremely patient and understanding of my needs, and knew exactly what I was looking for. Her honesty and professionalism are top notch. Her caring personality made all the difference. I knew I was in good hands. Being a first-time home buyer, she put all of my nerves and fears to rest. Dian made this a stress-free process. She was always available for any questions that I had and explained each step of the process along the way. I felt extremely comfortable calling her at any time. She always made me feel that I was her most important customer, no matter how many other things she had going on at the time. I knew that she would not steer me wrong, and developed a great sense of trust working with her. I could not thank her enough for all that she did! Call Dian for your real estate needs- you will receive the absolute best!!!"



"Dian is a knowledgable and professional real estate agent. She makes the buying and selling process less stressful with her friendly and warm attitude. She listed a home for us and help us purchase a new home while constantly offering advice and encouragement. Our family has been hiring Dian as an agent for a number of years and will do so in the future. I would highly recommend her."



"We first met Dian Ruta when we were looking for a new home in 2011. Her warm personality impressed us immediately, as she was not only knowledgeable, but took the time to listen to our needs and concerns. Understanding our situation, she was able to guide us as to what steps we needed to take to proceed thru the process of not only purchasing a new home, but selling ours as well. She was very patient as our needs were specific. After taking her advice as to small adjustments we needed to make, we were ready to place our home on the market. We were definately thrilled that our home sold after being on the market only 27 days. Less than 2 weeks later, we found our new home, matching our needs exactly! We couldn't have done it without Dian....Thank you, Dian for your guidance, patience and expertise. We'd be glad to be a reference for Dian Ruta ANYTIME."



"Dian was an excellent realtor. She responded immediately to my inquiry regarding real estate in Western New York. Dian worked very hard to put together a list of properties that we had expressed interest in over the Christmas Holidays even persuading owners to open their homes to us with short notice. In the beginning of the process we did not like a single home that we selected for viewing based on internet information. Dian never exhibited any signs of frustration or exasperation. Rather, she continued to work diligently with us to help find us our dream home. Although difficult because of our laundry list of wants within a specific budget, Dian was able to find us that home. Once we decided on the property Dian skillfully helped us negotiate the sale price, conveyances and contingencies. Dian was very attentive to our needs, stayed with us throughout the process up until closing and continues to be available for any questions or issues we might have until we move. Dian was extremely professional and in my experience the best realtor I have ever worked with. We have become friends through the process and I would recommend her without hesitation to anyone who is buying or relocating to the Western New York area. She is honest, friendly and reliable. All attributes that make for an outstanding realtor and made this home purchase a truly enjoyable experience."



"Dian is the quintessential real estate professional you want to seek out in the local marketplace.She will leave no stone unturned in assisting you through the trials and tribulations of buying, renting or listing properties. Her trustworthy and talented attributes go a long way in her personal assistance given to every transaction. Communication and accessibility enable her to help you be successful,whether you are a first time buyer/renter or seasoned investor. You want Dian personally on your team, because your real estate needs will be cared for, as if they were her own."
Claudia


"Chuck and Rosalie Longo are simply THE BEST ! Not only are they experienced and knowledgeable, they are genuinely caring people that aim to do the very best for people. I recommend Chuck and Rosalie to anyone I know that is looking to buy or sell a home because I trust they are in the best of hands!"



"Rosalie and Chuck have represented us for real estate sales (2) and purchases (3) over the course of nearly 30 years and each time they were professional, knowledgable and responsive to our needs. We trust them as a realty team who's honest, realistic and well tuned in to the local market on both sides of transactions."



"Being a first time home buyer I was very thankful to have Andrea recommended to me to help me through the process. She was very honest and offered her opinions and found the perfect house for me. I plan on using her Realtor services again."



"Judy was very patient, helpful and understanding. She went above and beyond just selling me a home; she was helpful in every step of the process, even after the purchase. I was a first-time home buyer and I was lucky to have found someone like Judy who was truly interested in helping me find the right home for me. I highly recommend her!"



"When I was looking for a new home eight years ago I was extremely fortunate to come to know Judy Clark. Judy was knowledgable, committed, and honestly relentless in not only looking and showing me various homes but in negotiations with other realtors. Since I purchased that home, I have sold and moved twice. She is the only person I would work with. Her personal commitment to the process and her expertise relieved me of so much anxiety that buying and selling a house involves. Once you have decided to buy or sell a house- choosing to work with Judy is the next most important decision you can make - she will not disappoint!"



"My mother recently passed away, and we had to put our family home on the market. Sue Moss took what could have been very traumatic and emotional for us, and made it a relatively easy experience. She was always available to answer questions, and kept us informed every step of the way. I would highly recomment Sue to anyone looking for a real estate agent."
Denise H.


"Sue is a very conscientious individual , best qualities include a great listener , professional manner, easy to talk to , very determined to please customers and a genuine nice person to know. In real estate she is the tops . I would have no reservation in recommending here to meet the needs of client's in Western New York."
Jeff P.


"Colleen Thurman is a shining example of what a real estate agent should be. Colleen's honesty, professionalism and diligence combined with her warmth and compassion leads to success. I have already, and will continue to recommend Colleen to my family and friends"
Kim K.


"Colleen Thurman is dedicated, honest, compassionate, understanding! - Absolutely the BEST."
Susan E.


"I would like to let Great Lakes Real Estate know how pleased we are with Connie and Dolores (Dido). We were under pressure to sell our house quickly. The team of Connie and Dido eased our apprehension and proceeded to methodically form a strategy for us. They pinpointed a fair market price and worked diligently for an unexpected quick sale! They are the most professional, efficient agents in town. We thank them both for their hard work. "
Sue and Gary


"HEllo, I wanted to share the experience I had with your Sales Lady, Dido Mazzitelli. After getting married in March of 2011, we decided to try and buy a house. Being well into our 40's we had no clue what to do, then we met Dido. She was very welcoming and I liked her immediately. She took us to see some houses, but we were very undecided. Then we saw our dream house( so we thought) Cosmetically inside, this home was perfect, Kitchen was all Stainless Steel Appliances, Hardwood floors, a fireplace, we fell in love with it and wanted it. But because our Realtor was more concerned for our well being, than making a sale, she advised us that there was something wrong with the wall in the basement. She was 100% right. Because of her background growing up in a construction family she knew that the house was not structurally safe and something wasn't right in her opinion, and she was right again. Needless to say we backed out of that one. Her determination to find us a home that we would love soon came. We did find our Dream Home and thanks to Dido Mazzitelli we were able to close in a timely manner and we have been very happy ever since. I tell people about her and the great service we received from Great Lakes and if the opportunity comes along again for us to purchase another property, I wouldn't hesitate to call Dido in a heart beat. Sincerely, "
Maria H.


"I recently had the pleasure of purchasing my first home and feel fortunate to have had the privilege of having Pat Dettinger as my agent. I inquired about a listing and talked with Pat. She showed me the house, which was unfotunately not to my liking. I told her what I was looking for and gave specific areas that I would be interested in, and for her to email me when she found something. From that point on I received numerous emails and stayed in close contact until she found my "dream home". Since I knew absolutely nothing about buying a home, I really appreciated the time and knowledge that Pat so generously gave to guide me in the right direction in the selection process. She went out of her way to assist me and assured me that we would find something eventually. I couldn't be happier with my new home and grateful that it was made possible because of Pat. Purchasing my first home was a wonderful experience!"
Susan M.


"Hello, my son and I just purchased a home using your company and the agent was Pat Dettinger. I want to compliment you and your company on a job well done! Pat was patient as we looked at a lot of houses. She kept my disabled son's needs in mind as well as my own. I wanted to see what was available even when it was short notice. She was knowledgable about the entire process and can be aggressive when needed. Pat was friendly and personable and a joy to work with. I would recommend Great Lakes Real Estate to anyone in the market to buy property or to take a vacation and hopefully they'll get Pat or someone as good at what they do as she is. Thank you for the great service provided by Great Lakes Real Estate via Pat Dettinger"
Shelda C.


"Dear Mrs. Zahradnik, Many thanks for your gracious consideration to our buyer and to us in the selling of our home. The buyer mentioned your being a fine representative... many thanks for your very kind help. We will mention this to our friends. May you have success in your endeavors and a beautiful future."
Warmly, Norman A.


"Dear Mary Ann Zahradnik, thank you for your patience and understanding. We got through it but no other realtor could have stood up to the challenge!"
Fondly, Sharon


"Dear Mary Ann Zahradnik, thank you for all you did to make the purchase of our new home a pleasant experience. The house is great and we are so happy! We also want you to know how much we appreciate your returning all of our calls in a timely manner. You were always there to answer our questions. We really enjoyed working with you, it was so nice that you shared our enthusiasm. We will recommend you highly in the future (I actually already did) to anyone we know! All the best."
Randy and Karen B.


"Dear Mary Ann, thank you from all of us for all you did to make the sale of Grandma's house sale so easy and a reality!"
Mike and Carol E.


"Dear Great Lakes, I am writing to express my sincerest gratitude for having Kellie Asklar and Jeanne DeGiulio as our agents when recently looking for and ultimately purchasing a home. They were extremely helpful and professional and my husband and I never had a doubt that they were always putting our best interests first. They helped us to narrow down not only the ideal location for our family but also the style and size of home and property that best suited us. They were always availalble when we needed them and responded to every single question, text, and phone call promptly, professinally and with the friendliness that is often lacking in today's world. We eventually found our perfect home and we are extremely pleased with the way Kelli and Jeanne handled our negotiations... we have been in our new home for just over three months now and we couldn't be more pleased with our purchase. We are very grateful for everything Kelli and Jeanne did to get us into our house and will be recommending Kelli, Jeanne and Great Lakes Real Estate to our friends, family and colleagues going forward!"
Sincerely, Julie P.


"Dear Great Lakes, I am writing this short note of thanks and appreciation on behalf of Mr. Paul F. Klock who in my estimation is the epitome of what an excellent real estate agent should be. I've purchased two houses in my lifetime. I was incredibly apprehensive and leery of putting myself back in a mortgage payment situation at my age. Mr. Klock convinced me that with the sale of my present house I could easily afford to purchase my dream house on the river on Grand Island. Mr. Klock's dedication, professional approach and tireless efforts in finding me the best mortgage broker and excellent attorney to expedite the sale of both houses proved successful and extremely satisfying. In my humble opinion, Mr. Klock went above and beyond his call of duty in working with me. His expertise proved extremely beneficial... there is no doubt in my mind that without hesitation I could recommend Mr. Klock to represent any family member or friend in a future purchase or sale of a home or land"
Sincerely, Douglas M.


"We are sending this letter in regards to our agent Paul Klock. We want to express our gratitude for everything he has done for us in our search for a home. Paul did a fantastic job selling our home in 2002 when we had relocated from Grand Island to Florida. When we decided to move back home our only choice was to call Paul. He took his time with us and was very patient showing us houses on and off the Island and was available for us right up to the closing on our dream home. We would highly recommend Paul Klock to our family and friends who are buying or selling a home. Paul has been a great realtor and friend who went above and beyond making this last move very easy for us. In closing we would like to thank Paul for everyting he has done and want you to know what a great assset he is to your company."
Sincerely, Tim and Kelly G

 

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